Apple sanctions phone-repair shops for iPhone fixes
There may soon be more places to get an Apple-sanctioned fix for a cracked iPhone screen.
Apple said it will sell tools and parts to independent phone-repair shops in the U.S. and later in other countries. Repairs at these shops, though, will be limited to products already out of warranty.
Customers with in-warranty repairs will still need to visit an Apple store or one of more than 5,000 authorized service providers worldwide, including all Best Buy stores in the U.S.
Though many unofficial repair shops have been offering basic fixes such as screen replacements, they aren't necessarily using Apple parts or qualified technicians, leading to variations in quality. Now, these shops will be able to buy parts directly from Apple, as long as they have an Apple-certified technician to make those repairs.